A deal with an Indian customer from Chennai

          The client Guru we introduced today is from Chennai, India. Chennai is the 6th most populous city in India, the 4th metropolitan area, and the 36th metropolitan area in the world. Formerly known as Madras, it is a city located in southeastern India, located on the Ebony Coast, close to the Bay of Bengal, and is the largest city along the Bay of Bengal. It was established by the British in the 17th century and gradually developed into a major central city and naval base in the corresponding region. . It is not only the capital of the former British Indian province of Madras, but also the capital and important administrative center of the present state of Tamil Nadu. Guru has been engaged in mattress manufacturing for many years and is a well-known mattress manufacturer in Chennai. His mattresses are very popular in Southeast India.

          What Guru bought from us this time is the FB3-mattress tape edge machine with a Singer 300 U sewing head. He was very satisfied when he received the machine.Guru said that the mattress tape edge machine used in the past was very troublesome to operate. There was no inverter, and it could not automatically decelerate at the corners for buffering. Mattress corner sewing is imperfect and inefficient. Moreover, the workbench does not have an automatic lifting function, which makes it laborious and time-consuming for workers to operate. Therefore, it is necessary to find a very experienced operator, and the salary is also higher.A suspension motor needs to be installed on the previous edge machine. When moving the device, the suspension motor must be disassembled and re-installed. The turbine box has been used for a long time and there are often various maintenance problems, and the maintenance cost is also a large expenditure. All of the above problems have caused great trouble to Guru's factory operations.

          Guru learned about our FB3 mattress tape edge machine through our YouTube channel. After the conversation, Guru became more interested in our FB3. The angle of the Singer 300 U sewing machine head of our FB3 can be automatically adjusted, and the mattress can automatically slow down at every corner. The power panel makes the operation easier and more convenient, and he is very satisfied with the heavy-duty design of our sidewall machine. In addition, the FB3 uses a stainless table which can push the mattress more smoothly.After consulting the price, Guru felt that our mattress edging machine was slightly more expensive than other companies, but later learned that we used the original Singer 300 U sewing head. Guru is very concerned about the selection and brand of the sewing hand. In the actual operation in the past, he deeply felt that the sewing hand is the core of the whole machine.

          He had a headache for the imitation sewing hand, because he used the imitation 300U sewing hand in the past.Problems appeared after 6 months of use, such as unstable sewing quality, high failure rate, short service life, frequent replacement of accessories, and high late-stage hidden costs.However, our equipment has stable quality and low failure rate. With careful maintenance, our edging machine can last up to 10 years, and accessories do not need to be replaced frequently.As we will provide customers with 1-2 more years of machine head parts before leaving the factory, so that the hidden cost in the later period is low.Before receiving the machine, Guru was full of anticipation. When the machine arrived at the port, he couldn't wait to arrange for self-employed customs brokers and his own staff to go to the port to clear customs.When the machine arrived at the factory, everything he saw on Whatsapp was what he got - a shiny stainless steel table top, a heavy-duty steel base plate. With such a professional mechanical engineering design, he is more recognized for our made in China products. Then he immediately sewed a mattress himself to see the effect. Even if a heavy mattress is placed on the work surface, it is very labor-saving when it needs to be turned over after sewing one side. The heavy mattress rests on the work surface with the support of the bottom 0.8 steel plate, and the sewing quality is higher than ever.

          Guru is very satisfied with our FB3 mattress tape edge machine. He is preparing for a branch in Kerala, and the first choice for equipment upgrade is our Genmax mattress machinery. He has already confirmed 4 sets of FB-5 automatic mattress tape edge machines, and is waiting for the approval of the bank and the establishment of the factory.Here, we express our great honor and gratitude to this Indian friend for his great support. We know that quality is the foundation of products, and word of mouth is the golden key to open the world market. We will continue to live up to the trust of every customer and strive to provide every mattress manufacturer with high-quality production solutions.